FAQs | Sparked Digital Skip to content

FAQs

When you have questions, we're here to assist.

FAQs

When you have questions, we're here to assist.

General FAQs

How can you assist with my website?

At Sparked, we offer semi-custom websites, custom websites, and website hosting and maintenance to help our clients shine brighter online. 

 

Whether you need a new website, a website refresh, or ongoing website hosting, maintenance, and support, our team is here to help. Let us handle the process from start to go-live, and take the tech stress off your shoulders.

If we were to choose three reasons, they would be: 

 

  1. Work is done by our trusted team. We never outsource overseas to low cost third parties.
  2. We put relationships first. That means you’ll get to know our names, and we’ll get to know yours.
  3. We have incredibly high retention rates. Our clients say that’s because we’re great to work with and we truly care.

Learn more about us on our About page or explore the work we’ve delivered for our clients on our Our Work page.

We are a WordPress shop through and through. 

 

WordPress is the most-used CMS, powering nearly half of the world’s website. And for good reason. It’s open source, highly flexible and customizable, scalable, SEO friendly, mobile friendly, and much more. 

 

Our cofounder, Anthony, started working with WordPress in 2003, the year it was launch, and our team has used WordPress to develop a wide variety of websites, from simple to highly complex.

We’re not the cheapest, but we’re also not the most expensive. Since we’re focused on delivering high-quality work and retaining long-term clients, our prices reflect that. We’re not interested in under-cutting our competition, but rather we focus on delivering measurable results for our clients. 

 

We typically provide project-based pricing, and we do offer discounted rates for non-profits/charities.

 

Contact us today to discuss your next project and get a proposal.

Absolutely. Please check out our Our Work page for samples of our work.

 

If you’re looking for something specific, don’t hesitate to contact us.

Yes, you can see what clients have said about us by reading the testimonials on our homepage, within our Our Work pages, or by checking out our Google Business reviews. 

Why, yes! We’re proud to have won these awards: 

 

We’re a proudly values-driven business. We are driven by the following:

 

  1. Integrity over everything 
  2. Do great work
  3. Always be curious

Learn more about Sparked on our About Us page.

Yes, we believe all businesses should give back. That’s why we’re proud to donate our services on a pro bono basis to various charities or non-profit organizations. We also make regular financial donations to various charities. 

 

Past recipients of our pro bono work have included:

 

At Sparked, we’re proud to be a green hosting provider. That means the websites we host run on 100% renewable energy. 

 

We also choose to remain a fully remote agency, further reducing our impact on the environment by eliminating the need to commute.

Thanks for your interest in a career at Sparked. Please check out our Careers page to learn more about current job opportunities. 

We are headquartered in Toronto, Canada but our team works remotely.

 

We have clients located across Canada, US, Europe, and the Caribbean.

To get in touch with our sales team, please send us an inquiry via our Contact Us page. A member of our team will get back to you within 1-2 business days.

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A new website is within reach. Take the first step by contacting us today.