FAQs | Sparked Digital Skip to content

FAQs

When you have questions, we're here to assist.

FAQs

When you have questions, we're here to assist.

General FAQs

How can you assist with my digital marketing and website needs?

At Sparked, we offer flexible digital marketing and website services to help our clients shine brighter online. Whether you need a new website, better ads, fresh messaging, ongoing website maintenance, or something else, our team is here to help. We provide both strategy and execution, making us an extension of our clients’ businesses.

If we were to choose three reasons, they would be: 

  1. Work is done by our trusted team. We never outsource overseas to low cost third parties.
  2. We put relationships first. That means you’ll get to know our names, and we’ll get to know yours.
  3. We have incredibly high retention rates. Our clients say that’s because we’re great to work with and we truly care.

Learn more about us on our About page or explore the work we’ve delivered for our clients on our Our Work page.

We offer a wide range of website and digital marketing services, all under one roof, to make it easy for our clients — a one-stop shop that provides both strategy and execution. 

Our services include:

  • Digital marketing and paid media
  • Website design and development
  • Website hosting and maintenance
  • Custom app development
  • Digital growth and modernization

Each project and client is unique, and we aim to offer the right mix of services to meet your needs.

We’re not the cheapest, but we’re also not the most expensive. Since we’re focused on delivering high-quality work and retaining long-term clients, our prices reflect that. We’re not interested in under-cutting our competition, but rather we focus on delivering measurable results for our clients. 

We typically provide project-based pricing, and we do offer discounted rates for non-profits/charities.

Contact us today to discuss your next project and get a proposal.

Absolutely. Please check out our Our Work page for samples of our work.

If you’re looking for something specific, don’t hesitate to contact us.

Yes, you can see what clients have said about us by reading the testimonials on our homepage, within our Our Work pages, or by checking out our Google Business reviews. 

Yes, the Sparked leadership team is a proud member of the Cayman Islands Marketing Professionals Association (CIMPA).

In the past, we were also a member of the Canadian Marketing Association (CMA).

Why, yes! We’re proud to have won these awards: 

We’re a proudly values-driven business. We are driven by the following:

  1. Integrity over everything 
  2. Our best work always
  3. Respect is at our core

Learn more about Sparked on our About Us page.

We believe businesses should give back. That’s why we’re proud to donate our services on a pro bono basis to various charities or non-profit organizations. We also make regular financial donations. 

Past recipients of our pro bono work have included:

At Sparked, we’re proud to be a green hosting provider. That means the websites we host run on 100% renewable energy. 

We also choose to remain a fully-remote and digitally-enabled agency, further reducing our impact on the environment.

Thanks for your interest in a career at Sparked. Please check out our Careers page to learn more about current job opportunities. 

We are headquartered in Toronto, Canada but our team works remotely across Canada and the Cayman Islands.

We have clients located across Canada, the Caribbean, the US and Europe.

To get in touch with our sales team, please send us an inquiry via our Contact Us page. A member of our team will get back to you within 1-2 business days.

Get in Touch

Speak with us today - and let's see how we can help move your business forward.