FAQs
When you have questions, we're here to assist.
FAQs
When you have questions, we're here to assist.
General FAQs
How can you assist with my digital marketing and website needs?
At Sparked, we help people uncover the right path forward, online. Whatever challenge you’re facing, we’ll sit down and figure it out together.
Whether you need a new website, better ads, fresh messaging, ongoing website maintenance, or something else, our team is here to help. We provide both strategy and execution, making us an extension of our clients’ businesses.
Why should I choose Sparked over other digital marketing agencies?
If we were to choose three reasons, they would be:
- Our team does all of our work locally in Canada. We never outsource overseas to low cost third parties.
- We put relationships first. That means you’ll get to know our names, and we’ll get to know yours.
- We have incredibly high retention rates. Our clients say that’s because we’re great to work with and we truly care.
What services do you offer?
We offer a wide range of website and digital marketing services, all under one roof, to make it easy for our clients — one-stop shop that provides both strategy and execution.
Our main services include:
- Digital marketing and paid media
- Website design and development
- Website hosting and maintenance
- Custom app development
- Digital growth and modernization
Each project and client is unique, and we aim to offer the right mix of services to meet your needs.
What is your pricing like?
We’re not the cheapest, but we’re also not the most expensive. Since we’re focused on delivering high-quality work and retaining long-term clients, our prices reflect that. We also do all of our work in-house (no outsourcing overseas) and we don’t use AI to produce content. We’re not interested in under-cutting our competition, but rather delivering measurable results for our clients.
While we typically provide project-based pricing, our hourly rate is $150 CAD. We do offer discounted rates for for non-profits/charities.
Do you have examples of past work you've done?
Absolutely. Please check out our Our Work page for a sample of our work.
If you’re looking for something specific, don’t hesitate to contact us.
Do you have a list of testimonials?
Yes, you can check out what our clients have said about us by reading the testimonials on our homepage or by visiting our Google Business reviews.
Are you members of any organizations?
Yes, the Sparked leadership team is a proud member of the Cayman Islands Marketing Professionals Association (CIMPA).
In the past, we were also a member of the Canadian Marketing Association (CMA).
Have you won any awards?
Why, yes! We’re proud to have won these awards:
- 2021 Web Excellence Award Winner for designing & developing Corporate Class Inc’s website.
- 2022 Web Excellence Award Winner for designing & developing Laneway Distiller’s website.
- 2024 Web Excellence Award Winner for Museum of Toronto’s website.
What are your company values?
We’re a proudly values-driven business. We are driven by the following:
- Integrity over everything
- Our best work always
- Respect is at our core
How do you give back to the community?
We believe businesses should give back. That’s why we’re proud to donate our services on a pro bono basis to various charities or non-profit organizations. We also make regular financial donations.
Past recipients of our pro bono work have included:
- Victim Services of Durham Region
- Chromosome 18 Canada
- Help Heal Humanity
- Charles G. William Park
What are your commitments to sustainability?
At Sparked, we’re proud to be a green hosting provider. That means the websites we host run on 100% renewable energy.
We also choose to remain a fully-remote and digitally-enabled agency, further reducing our impact on the environment.
Are you hiring?
Thanks for your interest in a career at Sparked. Please check out our Careers page to learn more about current job opportunities.
Where is Sparked located?
We are headquartered in Toronto, Canada but our team works remotely across Canada and the Cayman Islands.
We have clients located across Canada, the Caribbean, the US and Europe.