Pharmapod
Sparked optimizes the user journey for a global medication safety platform.
01
About the Client
Pharmapod is the leading cloud-based software solution designed to drive efficiencies and reduce patient safety incidents within community pharmacies and long-term care facilities. By sharing insights on patient safety within an international network, their platform empowers healthcare professionals to monitor trends, minimize medication errors, and improve their practice.
02
The Challenge
Although Pharmapod had a solid foundation and a recently refreshed visual identity, they identified key opportunities to enhance their online growth. The main challenge was to improve the user journey to increase engagement and, crucially, drive more conversions. They needed a partner to refine the website’s structure to tell the right story to the right audience, providing clear pathways that would encourage potential clients to take action.
03
The Solution
Sparked Digital undertook a strategic refresh and redevelopment of the website to meet these goals. We began by developing a new website architecture designed to streamline the customer journey. Our team then enhanced the website copy to better explain the platform’s value proposition, cultivate trust, and compel users to connect with the sales team.
Visually, we leveraged their existing design assets but strengthened them where needed, implementing revised calls-to-action (CTAs) and strategically placing forms to capture leads.
On the technical side, we built the site using the latest version of WordPress and the Elementor page builder, ensuring the final product was fully responsive and performance-optimized. We also integrated their CRM to ensure a seamless flow of data for their sales team.
04
The Results
The refreshed website delivers a superior user experience that supports Pharmapod’s mission to outpace the competition and grow their business. By optimizing the content and conversion pathways, the new site is better equipped to turn visitors into loyal clients.
“Sparked delivers quality work with a team approach that results in effective, polished deliverables. What’s more impressive is their approach, based on honest, good advice and no vendor games. Treat them like a partner and they will treat you like a friend.”